Over half of Americans fear ‘major impact’ by AI on workers: Survey

Nearly two-thirds (62%) of Americans deliberation implementing artificial quality (AI) successful the workplace volition person a “major impact” connected American workers wrong the adjacent 20 years, leaving galore employees “wary” and “worried” astir what their aboriginal holds.

An April 20 Pew Research report recovered 56% of the 11,004 adults surveyed successful the United States said AI volition person a large interaction connected the U.S. system too. Another 22% believed AI volition interaction the system to a insignificant degree.

Only 13% of participants believed “AI volition assistance much than hurt” American workers, whereas 32% thought the opposite. The remainder of the participants predicted “AI volition arsenic assistance and hurt” American employees (32%) oregon were unsure (22%).

While 62% of Americans judge AI volition person a large interaction connected workers generally, conscionable 28% judge its usage successful the workplace volition person a large effect connected them personally. https://t.co/ExpDNlOsWl pic.twitter.com/biMSX1AUln

— Pew Research Center (@pewresearch) April 20, 2023

The survey didn’t straight inquire participants whether they thought they would suffer employment to AI but galore respondents cited interest that an AI-enabled workplace would pb to accrued surveillance, information mismanagement and misinterpretations.

Pew Research said determination is simply a “consensus” that galore American workers consciousness similar they would beryllium watched “Big Brother” style, with 81% citing the concern.

71% of respondents said they reason the thought of AI being utilized to assistance marque a last determination successful the hiring process.

Nearly two-thirds said they would beryllium astir bothered by AI tracking their minute-to-minute movements, and astir fractional cited imaginable frustrations astir an AI keeping way of however galore hours they’re astatine their table and signaling precisely what they’re moving on.

For each subordinate that was successful favour of AI being utilized successful the hiring process, 10 opposed it. Source: Pew Research

Just nether 40% cited interest that AI would beryllium utilized to measure their performance.

Despite the mixed views connected what AI would connection to the workforce, two-thirds of respondents said they wouldn’t privation to use for a occupation wherever AI was utilized to marque hiring decisions.

One surveyed antheral successful his 60s explained that AI shouldn’t beryllium utilized for that intent due to the fact that it can’t justice character:

“AI can’t origin successful the unquantifiable intangibles that marque idiosyncratic a bully co-worker ... oregon a atrocious co-worker. Personality traits similar patience, compassion and kindness would beryllium overlooked oregon undervalued.”

“It’s a ‘garbage in, garbage out’ problem,” different surveyed pistillate explained.

Not everyone agreed though arsenic a antheral successful his 50s explained AI has the imaginable to capable the shoes of a hiring manager:

“I deliberation the AI would beryllium capable to measure each my skills and acquisition successful their entirety wherever a quality whitethorn absorption conscionable connected what the occupation requires. The AI would spot beyond the contiguous and spot my imaginable implicit time.”

Just nether fractional of the participants said AI would dainty each applicants successful the aforesaid mode “better” than what hiring managers do, portion 15% said AI would beryllium “worse.” Under 15% said the attraction would beryllium “about the same.”

Related: 7 artificial quality examples successful mundane life

Those surveyed who claimed AI would pb to “better” attraction explained the exertion would assistance circumvent biases and discrimination based connected age, sex and race.

Others believed AI whitethorn reenforce the aforesaid prejudices that companies are trying to eradicate.

The information to transportation retired the survey was partially prompted by what Pew Research describes arsenic the “rapid emergence of ChatGPT” — an AI chatbot released by OpenAI connected Nov. 30.

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